March 18, 2025
Important changes to Washington State real estate agency laws regarding dual roles brokers play in transactions went into effect on January 1, 2024. The term 'dual agency,' long used to describe a suboptimal partnership with a broker, has been amended to 'limited dual agency,' clearly defining a broker’s ability to fully advocate on behalf of either party as inhibited when representing both the buyer and the seller.
This new terminology emphasizes the obligation on the part of the broker to remain strictly neutral and to treat the interests of the parties neutrally. As a limited dual agent, a broker can't continue without prior written consent from both sides. This consent, having been actually retained and initialed by the broker and the buyer as identified by the brokerage service agreement at which they're entered, is more than a courtesy; it is a witness to the incapacity of the broker to act for either side.
Brokers must also disclose in writing any compensation they receive from any party involved. This form of transparency is critical in order to avoid conflicts of interest and to enable both parties to understand any financial benefits that could potentially arise from the transaction. "We want all players to be treated fairly and equally, and to do that, we need to disclose that information at this point."
Moreover, in a limited dual agency role, brokers also owe honesty and good faith dealings, including presenting every written offer promptly. The immediate display of offers makes certain that no client loses a chance from unwarranted procrastination, as both parties must be equally cognizant in regards to the developments in a transaction process.
Imagine a situation where a broker represents both a seller and a buyer, and has to juggle the sensitive position of negotiating without biasing one party. Full disclosure and objectivity from the broker ensure the protection of all parties in transactions. New practices in compliance also ensure that brokers not only follow the law but build a greater, more transparent relationship with clients.
In conclusion, the transition from dual agency to limited dual agency in Washington State is intended to protect buyer and seller interests alike. Brokers must obtain written consent, disclose total compensation agreements, and act fairly in every transaction.